Your privacy is something we take seriously at OpenPH. This policy explains exactly what personal information we collect from you when you use our platform, why we collect it, how we keep it safe, and what rights you have over your own data under Philippine law.
OpenPH protects your personal and financial data at every step — from registration to withdrawal.
A plain-language overview of our six core data privacy commitments to every Filipino player.
All data transmitted between your device and OpenPH is encrypted using TLS (Transport Layer Security). Your login credentials, payment details, and personal information are never sent in plain text.
OpenPH only collects the personal data that is genuinely necessary to operate the platform, verify your identity, process transactions, and comply with our legal obligations. We don't collect data for the sake of it.
OpenPH does not sell, rent, or trade your personal information to third parties for commercial purposes — ever. Your data is yours, and it stays within the boundaries described in this Privacy Policy.
OpenPH operates in full compliance with Republic Act 10173 — the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of Filipino data subjects as defined under this law.
You have the right to access, correct, delete, and restrict how your personal data is used on OpenPH. These rights are available through your account settings or by contacting our data privacy team directly.
In the unlikely event of a data breach that affects your personal information, OpenPH will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law.
OpenPH ("we," "us," "the Platform") operates the online sports betting and casino gaming platform accessible at openph.best. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of players and visitors ("you") who interact with our services.
This policy applies to all personal data processed through the OpenPH website, mobile browser interface, and any associated services — regardless of how you access the platform. By registering on OpenPH or using any of our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with our Terms and Conditions and our Responsible Gaming page, which together form the complete agreement governing your use of OpenPH.
OpenPH is the personal data controller responsible for the information collected through openph.best. As the data controller, we determine the purposes and means by which your personal data is processed. We have appointed a Data Protection Officer (DPO) in accordance with Philippine data privacy regulations — contact details for the DPO are provided in Section 14 of this policy.
Where we engage third-party service providers who process data on our behalf — such as payment processors, KYC verification providers, or analytics platforms — those providers act as data processors under our instructions and are bound by data processing agreements that protect your information in accordance with this policy and applicable Philippine law.
OpenPH collects the following categories of personal data from players and visitors to the platform:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID type and number | Registration and KYC verification |
| Contact Data | Email address, mobile number, mailing address | Registration |
| Financial Data | Deposit/withdrawal method details (GCash number, bank account details, card last four digits), transaction history | Deposits, withdrawals, KYC |
| Gaming Data | Betting history, game session records, wagering amounts, win/loss records, product preferences | Platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automated — on site visit |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted to OpenPH | Customer support interactions |
OpenPH does not intentionally collect sensitive personal information — such as racial or ethnic origin, religious beliefs, or health data — unless it is directly relevant to a specific regulatory obligation (for example, processing a responsible gaming self-exclusion request).
OpenPH collects personal data through the following channels:
OpenPH collects only what's needed — your data is handled with care and full transparency.
OpenPH uses your personal data for the following purposes:
Under the Philippines' Data Privacy Act of 2012, OpenPH processes your personal data on the following legal grounds:
OpenPH uses cookies and similar technologies to operate the platform, remember your preferences, analyse usage, and detect security issues. Cookies are small text files stored on your device when you visit a website.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use core OpenPH functionality including login and payment processing.
OpenPH retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law — whichever is longer.
When personal data is no longer required, OpenPH deletes or anonymises it securely in accordance with our data retention and destruction policies.
Your data is protected whether you're playing from Boracay or BGC — OpenPH keeps it safe everywhere.
OpenPH implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.
While OpenPH takes all reasonable steps to protect your data, no online platform can guarantee 100% security. We encourage all players to use strong, unique passwords for their OpenPH account and to enable two-factor authentication.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by OpenPH. You may exercise any of these rights by contacting our Data Protection Officer (see Section 14).
You have the right to know what personal data OpenPH holds about you, how it is used, how long it is retained, and whether it is shared with third parties. This Privacy Policy fulfils that right — and you may also request a direct summary from our DPO.
You may request a copy of the personal data that OpenPH holds about you. We will provide this within 30 days of a verified request at no charge, unless the request is manifestly unfounded or excessive.
If any personal data OpenPH holds about you is inaccurate or incomplete, you have the right to have it corrected. Many basic corrections — such as contact details — can be made directly from within your OpenPH account settings.
You may request the deletion of your personal data from OpenPH's systems, subject to our legal obligations to retain certain records (such as financial transaction data under AML regulations). Where data cannot be deleted, we will explain the specific legal basis for retention.
You may object to the processing of your personal data by OpenPH for purposes based on legitimate interests — including direct marketing and profiling for personalisation. If you object to marketing, you will be removed from all marketing communications.
You may request a copy of your personal data in a structured, commonly used, machine-readable format, and have it transferred directly to another service where technically feasible.
If you believe OpenPH has handled your personal data in a way that violates the Philippine Data Privacy Act, you may lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. We always encourage you to contact our DPO first so we can attempt to resolve the issue directly.
OpenPH does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly for adults and we implement age verification procedures at registration to enforce this. If we become aware that we have inadvertently collected personal data from a minor, we will delete that data promptly and close the associated account.
If you are a parent or guardian and believe your child has registered on OpenPH, please contact us immediately at support@openph.best with relevant details and we will take immediate action.
OpenPH may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or updates to Philippine data privacy regulations. When material changes are made, we will notify registered players by email and/or via a prominent notice on the OpenPH platform, at least 14 days before the changes take effect where possible.
The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this Privacy Policy periodically. Continued use of OpenPH after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how OpenPH handles your personal data, please contact our Data Protection Officer using the details below:
We aim to respond to all data privacy enquiries within 15 business days. For formal data subject access requests or erasure requests, we may ask you to verify your identity before processing your request — this is to protect your personal data from unauthorised disclosure.
OpenPH is built on transparency, security, and respect for every Filipino player. Register free today, deposit via GCash or Maya, and enjoy sports betting and casino games on a platform that actually protects your data. Laro na — safely.